1.  [Our products](https://caygnus.com/products)
2.  [Urban Hood](https://caygnus.com/products/urban-hood)
3.  Delete account

Urban Hood app

# Delete your Urban Hood account

Use the form below and we will delete the account for you.

[Use the form](https://caygnus.com/products/urban-hood/delete-account#request)

01 · Uninstalled the app

## Ask us to delete it

Fill this in and we delete the account for you.

After you send

We ask you to write from the email address on the account. If it does not match, we reply with one question to confirm that the account is yours.

We delete the account within 30 days of confirming it is yours.

02

## What gets deleted

-   Your account details
-   Your posts and replies
-   Your neighbourhood and any location data

03

## What we keep, and for how long

Backups of deleted data

Up to 30 days

Records that the law requires us to keep

As long as the law requires

To delete only some of your data, say which in your request. We delete that and keep your account.

04 · Questions

## Not sure, or stuck?

Write to us and we will help.

[support@caygnus.com](mailto:support@caygnus.com) [Privacy policy](https://caygnus.com/products/urban-hood/privacy) [Urban Hood help](https://caygnus.com/products/urban-hood/support)

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Source: https://caygnus.com/products/urban-hood/delete-account