ACCOUNT DELETION POLICY

Last updated July 03, 2025

Important Notice

Account deletion is permanent and irreversible. All your data, including profile information, preferences, and content, will be permanently removed from our systems.

ACCOUNT DELETION PROCESS

We understand that you may want to delete your account from the Nashik Darshan app. This page provides you with information about our account deletion process and what happens to your data.

To request account deletion, please follow the process outlined below. We are committed to processing your request promptly and securely.

HOW TO DELETE YOUR ACCOUNT

Step-by-Step Process

  1. Send Email Request: Email us at caygnus@gmail.com
  2. Include Required Information: In your email, please include:
    • Your full name
    • Email address associated with your account
    • Phone number (if registered)
    • Reason for account deletion (optional)
    • Subject line: "Account Deletion Request"
  3. Verification: We will verify your identity and account ownership
  4. Confirmation: You will receive a confirmation email
  5. Deletion: Your account will be permanently deleted within 48 hours

WHAT HAPPENS TO YOUR DATA

Data That Will Be Deleted

  • Account Information: Your profile, email, phone number, and personal details
  • User Content: Reviews, ratings, photos, comments, and other content you've posted
  • Preferences: Saved locations, favorites, and personalized settings
  • Usage Data: App usage history and analytics data
  • Communication History: Messages and support tickets

Data That May Be Retained

  • Legal Requirements: Data required for legal compliance, tax purposes, or regulatory requirements
  • Fraud Prevention: Information necessary to prevent fraud or abuse
  • Aggregated Data: Anonymous, aggregated data that cannot identify you personally
  • Backup Systems: Data in backup systems that will be automatically deleted according to our retention schedule

DELETION TIMELINE

⏰ 48-Hour Processing Time

Once we receive and verify your account deletion request, your account will be permanently deleted within 48 hours.

Immediate Actions:

  • Account access disabled
  • Login credentials invalidated
  • Profile made inactive

Within 48 Hours:

  • Complete data deletion
  • Database records removed
  • Backup data scheduled for deletion

BEFORE YOU DELETE

⚠️ Important Considerations

  • Permanent Action: Account deletion cannot be undone or reversed
  • Data Loss: All your personal data and content will be permanently lost
  • No Recovery: You cannot recover your account or data after deletion
  • Third-Party Services: Data shared with third-party services may not be deleted
  • Legal Obligations: Some data may be retained for legal compliance

ALTERNATIVES TO ACCOUNT DELETION

Before deleting your account, consider these alternatives:

  • Account Deactivation: Temporarily disable your account instead of permanent deletion
  • Data Export: Request a copy of your data before deletion
  • Privacy Settings: Adjust your privacy settings to limit data sharing
  • Content Removal: Delete specific content while keeping your account
  • Contact Support: Reach out to us if you have concerns about your account

CONTACT INFORMATION

To request account deletion, please contact us at:

Email Address

caygnus@gmail.com

Response Time

Within 24 hours

Deletion Time

Within 48 hours after verification

Note: Please include "Account Deletion Request" in the subject line of your email for faster processing.

FREQUENTLY ASKED QUESTIONS

Can I recover my account after deletion?

No, account deletion is permanent and irreversible. All data will be permanently removed from our systems.

How long does the deletion process take?

Your account will be permanently deleted within 48 hours after we verify your request.

What information do I need to provide?

You need to provide your full name, email address, phone number (if registered), and optionally the reason for deletion.

Will my data be shared with third parties after deletion?

No, once your account is deleted, we will not share your data with third parties, except as required by law.